In 1988, a retail store called Frame Factory opened its doors in Hoover, Alabama, just outside Birmingham. Richard Thompson created the business after 20 years working for Sears holdings in mergers, acquistions, and new store start-ups. His work there brought him in contact with some of the leading entrepreneurial visionaries of the time - including Sam Walton and Sol Price (PriceClub/Costco.)
Using this experience (and hard work), Mr. Thompson dedicated himself to this start-up of his own. Before long, he - and his sons - were able to grow Frame Factory into multiple locations around the Birmingham and Atlanta areas. The expansion fueled Richard's vision for the next step in his business model: efficient chain of supply - and a way to offer better value to his customers. Soon, Interntaional Moulding was born.
Richard travelled the globe developing relationships with manufacturers, in order to to build IM into a leading importer/supplier of picture frame mouldings, and supplies. As a framer himself, he understood the importance of providing his customer - and the end-user - with a wide range of high quality framing options at affordable prices.
Today, International Moulding now consists of 19 Distribution Centers (see below) and over 400 dedicated employees, many of whom have years of experience in the industry. In the latest step forward, IM now offers production and printing services as a way of enabling customers to expand their reach and offerings to their clients. Each IM Distribution Center features in-house customer service along with chop/join, cut mat/glazing services - and local delivery (check with your local IM DC for details).
Our leadership & management group has hundreds of combined years in framing and customer care. We are proud to have so many leading professionals in the industry as part of our family, with knowledge, experience, and a collaborate approach in working with customers, vendors, and employees.
International was founded on the core beliefs of faith, family, hard work, and treating everyone the way we would want to be treated. The company continues in that tradition, and the goals of IM today are no different than at the beginning of Frame Factory: provide customers with service, selection, quality and a great value.
Updates to our point of sale system and website program are ongoing - allowing more direct access to ordering and inventory information. , IM can provide services, drop ship large qtys, and cost-effectively transfer/deliver into our normal service areas. are also welcome, as we employ the best producer for (you or) your client's needs.
With all the growth and change, International is still a . We still "think small" with our customers - that is, with individual care - just as Mr. Thompson appreciated when he was a small-business framer. We want you to have a great experience working with us, and we thank you for your friendship and your support. We appreciate it! How we Serve:
500,000 sq. ft. of warehouse space across the USA - with over 10,000,000 ft. of moulding inventory in stock!
Over 1500 Frame Mouldings to choose from, some of which have up to 50,000 ft. in stock!
Ever-evolving product line to reflect changes in consumer tastes in the marketplace.
Quick turnaround shipping - or delivery - to almost anywhere in the USA - or around the world.
Personal, knowledgable staff with years of experience.
International Moulding Locations:
WEST California Los Angeles 800-932-7665
San Francisco 888-300-6364
San Diego 800-243-2467
MIDWEST Kansas City MO 800-445-2501
Twin Cities MN 800-735-3025
Milwaukee (& Chicago) 800-541-7699
MIDEAST Columbus OH 800-882-2298
Florence KY (Cincinnati) 800-543-5464
Huntington WV 800-638-3401
EAST / SOUTH Houston, TX 713-895-0899
Tampa FL 813-793-4767
Morganton NC 800-343-9351
York PA (Phila & DC) 800-633-8886
Rochester NY 800-999-2930